Troubleshooting

"Not correctly configured" — your live SPF doesn't yet include the managed host. Re‑check the include record and allow for DNS propagation.
Refresh failing — an upstream provider's DNS may be down. Your last known‑good record keeps serving; we alert you after repeated failures.
Still over 10 lookups — a preserved exists/ptr mechanism still counts. Consider removing it.
Record too long — too many IP ranges. We split safely, but consider keeping a large provider as an include.